Privacy Policy

Effective Date: 13 November 2025
Company: Specine Bio-Sciences Pvt. Ltd. (“Specine”, “we”, “us”, “our”)
Website: https://specine.in

Specine Bio-Sciences Pvt. Ltd. respects your privacy. This Policy explains what personal data we collect, how we use it, the choices you have, and your rights under applicable laws (including India’s Digital Personal Data Protection Act, 2023 (DPDP Act) and, where relevant, the EU/UK GDPR).

1) Who we are

Specine Bio-Sciences Pvt. Ltd., registered in India, with corporate office at [Office Address, Thane, Maharashtra, India] and manufacturing operations near Pune.
Contact (general): contact@specine.in | +91-9004417020

2) What this Policy covers

This Policy applies to personal data we collect via:

• Our website (specine.in) and sub-pages (e.g., Products, News, Careers)

   

• Forms (business enquiries, partner forms, vet support requests, career applications)

   

• Emails, phone/WhatsApp interactions, events & trade shows, and social media pages we manage

   

This Policy does not cover third-party websites or services linked from our site.

3) Personal data we collect

a) Data you provide directly

• Contact & identity: name, email, phone, company/clinic/farm name, location

   

• Professional details: specialization (e.g., veterinary), role, interests (species/challenges)

   

• Business/partner info: distributor details, GSTIN (if shared), region, preferences

   

• Career applications: CV/resume, qualifications, experience, references, portfolio

   

• Support tickets: issue description, product details, purchase context
  

b) Data collected automatically (cookies/analytics)

• IP address, device/browser type, pages viewed, time on page, referring URLs, general geolocation (city/region)

   

• Cookies or similar technologies to remember preferences and analyze site usage
  

c) Data from third parties

• Event registrations (expos, conferences), public professional profiles, lead partners/marketplaces (where lawful)

   

We do not intentionally collect sensitive personal data (e.g., health data about individuals) via the website.

4) Why we use your data (Purposes) & legal bases

• Answer enquiries & provide support (consent / performance of a contract or pre-contract steps)
• Process partner/distributor requests and manage relationships (contract / legitimate interests)
• Technical support for vets/clinics and product guidance (legitimate interests / contract)
• Careers & recruitment (consent / legitimate interests / legal obligation)
• Improve our website, products & services via analytics and feedback (legitimate interests)
• Marketing communications (email/WhatsApp/SMS) with your consent and opt-out options
• Legal compliance & safeguarding (legal obligation / legitimate interests)

5) Cookies & analytics

We use cookies and similar technologies to:

• Keep the site secure and functioning
• Remember preferences
• Understand usage (aggregated analytics)

You can manage cookies via your browser settings. Disabling some cookies may affect site functionality.

Analytics: We may use tools like Google Analytics to collect aggregated, pseudonymized insights. To opt out, adjust your browser settings or use available opt-out tools.

6) Marketing, WhatsApp & newsletters

With your consent, we may send updates about products, events, and resources (including via WhatsApp, email, or SMS). You can opt out at any time using in-message links or by contacting us.

7) Sharing your data

We share personal data only as needed and with safeguards:

• Service providers/processors: hosting, security, email/SMS/WhatsApp delivery, analytics, applicant tracking
• Logistics/fulfilment & distributors: to serve your request or region
• Professional advisors & auditors: legal, compliance, finance
• Regulators or law enforcement: where legally required or to protect rights and safety
• Business transfers: in a merger, acquisition, or asset sale, your data may transfer with notice as required

We do not sell personal data.

8) International transfers

Your data may be processed outside your country. Where required, we implement appropriate safeguards (e.g., contractual clauses) to protect your information.

9) Data retention

We keep personal data only as long as necessary for the purposes above, accounting for legal/contractual obligations and limitation periods. When no longer needed, we delete or anonymize it.

10) Security

We employ administrative, technical, and physical controls including encryption in transit (TLS), access controls, backups, and monitoring. No system is 100% secure; please notify us immediately if you suspect unauthorised use.

11) Your rights

Your rights vary by law, but may include:

• Access to the personal data we hold about you
• Correction of inaccurate or incomplete data
• Deletion/erasure (subject to legal exceptions)
• Restriction or objection to processing (including direct marketing)
• Data portability (where applicable)
• Withdraw consent at any time (does not affect prior lawful processing)

To exercise rights, contact [privacy@specine.in] or our Grievance Officer (below). We may verify your identity before fulfilling requests.

12) Children’s privacy

Our site and products are intended for adult professionals and business users. We do not knowingly collect personal data from children under applicable age thresholds. If you believe a child has provided personal data, contact us for deletion.

13) Careers & recruitment

If you apply for a role via Careers:

• We use your data to assess suitability, conduct interviews, and manage the process
• We may retain your CV for future roles (with your consent where required)
• You can ask us to update or delete your application data

14) Links to third-party sites

Our site may link to external websites. We are not responsible for their privacy practices. Review their policies before providing personal data.

15) Changes to this Policy

We may update this Policy from time to time. The “Effective Date” shows the latest version. Significant changes will be highlighted on this page and, where appropriate, notified directly.

16) Contact & Grievance Redressal

Privacy, Data and Grievance Requests:
Email: info@specine.in
Phone: +91-9004417020

We aim to acknowledge grievances within 72 hours and close within 30 days, subject to complexity.

17) Jurisdiction & contact preferences

This Policy is governed by Indian law, without prejudice to mandatory protections afforded to data subjects in other jurisdictions. By contacting us via WhatsApp/SMS/email, you consent to being contacted on those channels. You can opt out anytime.